The challenge
- → Renewal, opposition and filing dates were tracked manually in spreadsheets.
- → Staff spent hours each week drafting and sending client reminder emails.
- → Partners had no single view of upcoming deadlines across matters.
What we built
- → Centralised matter database with automatic deadline calculation.
- → Scheduled, templated client reminders with a one-click approval step.
- → Weekly deadline digest and dashboard for partners.
The results
- → No missed deadlines since go-live.
- → Roughly 80% reduction in time spent on manual reminders.
- → Partners review the week's risk in minutes instead of hours.